Chat service by BoldChat
Shop for a Car
Shop for a Car
mobile wallet header
check your rates web slider
2023 CD Rate special website header copy
2023 holiday cash back web slider
previous arrow
next arrow

Watch Out For Phon(e)y Messages 

Few of us can imagine going a day without using our cell phones. For many people, it’s become their preferred method of communicating and doing business. Scammers take advantage of our reliance on cell phones and use them to trick us into giving them our personal information. It’s important to be aware of the kinds of scams they use.

One common scam is phishing. Thieves “phish” by sending emails or text messages claiming to be from authentic organizations, like credit unions, to get you to reveal your private information.

These phishing scams can come in two forms: vishing or smishing attacks. Both aim to trick people into revealing their Social Security numbers, credit union account numbers, personal identification numbers (PINs), passwords, etc. Usually, the messages use scare tactics to make you panic and act quickly. For example, they will say your account will be terminated unless you act immediately.

The term “vishing” comes from “voice” plus “phishing” This involves the fraudster claiming to be from a company or financial institution, calling you and requiring that you provide or confirm personal information. For example, they might send a recording informing you that your credit card has been used illegally. You are asked to call an 800 number and confirm account details. The consumer’s answers are saved and later used to commit identity theft.

The term “smishing” comes from “SMS” plus “phishing” (SMS stands for “short message service,” or text messaging). In smishing, the thief attempts to get your information by sending a text message instead of calling.

A common smishing ploy goes like this: You receive a text message, seemingly from your credit union, stating that your account has been closed. To reactivate it, you’re told to click on a link they provide. When you do, you’re asked to enter your account number and PIN. The link may also install malware to your phone.

It’s important that you never click on the links or call phone numbers listed in messages from unexpected or unfamiliar sources. The best protection against either vishing or smishing comes down to a simple strategy: Don’t respond. 

If it’s a vishing scam, refuse to answer questions and hang up. If it’s a smishing attack, don’t do what the text message instructs you to do. If the scammer claims to be from Madison County Federal Credit Union, call us immediately to let us know. Then block the number on your phone.

Remember, we will never ask you for personal information over the phone or by e-mail. We already have this information. If you’re unsure if the message is legitimately from us, simply call us directly at 765-644-3623 to ask. 

A Fresh Approach

The No Nonsense Banking Alternative

news image

Latest Member Newsflash Now Available

Stay up on all the latest news from Madison County Federal Credit Union from specials to important member information.

Download Now
news image

Watch your money take off with our Special CD Rates

Soar to financial heights with higher interest rates and secure your savings with Certificates of Deposit.

With flexible terms and guaranteed returns, your money is set to skyrocket. Secure your financial future today!

*Limited time offer. APY = Annual Percentage Yield. Minimum deposit of $500 required. A penalty may be imposed for early withdrawl. Rates are effective October 1, 2023 and may be subject to change or cancellation.